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Residents Discount Scheme

Accord Card Application

This online application form is exclusive to city residents aged 18 years and over who would like to apply for an Accord Card to take advantage of the Residents Discount Scheme. Enter your application number and passcode provided by the staff and click Next.


Customers who would like to apply for any other service carried on the Accord Card (e.g. free bus travel) must apply in person at the one of the Customer Access Points or the Customer Service Centre in Marischal College.

If you are in doubt as to whether or not your should proceed with your application please contact the Accord Helpline on 03000 200 293.

Privacy Policy

Aberdeen City Council uses the information you provide here for the purposes of printing you with the National Entitlement Card (NEC) and to provide any services you have applied for. Further information on how NEC records are held and managed is available at Privacy Policy (opens in a new window).

Your data will be also stored on secure servers within a database maintained by Aberdeen City Council in our local data centre with BrightSolid. Data will be held on this system for the purpose of providing you with the services you have applied to access.

More information about all of the rights you have is available at Your Data: Your rights (opens in a new window). You also have the right to make a complaint to the Information Commissioner’s Office (opens in a new window) which is the body responsible for ensuring that the organisations handle your data lawfully.